Terms of Use

  1. Terms used in regulations
    1.1.Discount code — a discount code that allows the Renter to reduce cost of Services. Renter is eligible to apply additional regulations to Discount codes for the usage of said Discount codes.
    1.2.Regulations — these regulations.
    1.3.FIQSY App — mobile application, which is available on App Store, Google Play Store and Huawei AppGallery, that is owned by the Lessor.
    1.4.Lessor — SIA “Fitsypro”, reg. Nr. 40203120888, juridicial address: Alberta iela 1 – 17, Riga, LV – 1010.
    1.5.Account — user account on the FIQSY App that grants the Renter access to Services and includes the information about Renter’s actions done on the FIQSY App.
    1.6.Contract — agreement made between Renter and Lessor.
    1.7.Renter — user of the mobile FIQSY App who has registered as FIQSY App user and uses the Services.
    1.8.Services — FIQSY App, Electric scooter rental and other Related services that are specified on the FIQSY App and, separated or together with the Electric scooter or Vehicle rental services, are available to Renter through the FIQSY App.
    1.9.Confidentiality politics — Confidentiality politics that are displayed on the FIQSY App.
    1.10.Related services — services that apply to Electric scooters and Vehicles, their charging, maintenance, display and other similar services available with using the FIQSY App.
    1.11.Red territory — marked areas on the FIQSY App where Scooter parking is prohibited.
    1.12.Scooter — electric scooter that is owned by the Lessor and is being rented by Renter, and which has a FIQSY sign of recognition.
    1.13.Electric scooter/Vehicle rental services — Lessor’s Electric scooter/Vehicle assignation to the Renter in return for requital according to the FIQSY App, Regulations and Confidentiality politics.
    1.14.Parking — area marked on the FIQSY App for Vehicle pick-up/parking. Electric vehicles can be parked in places where parking is allowed and in RP SIA “Rīgas Satiksme” surface paid parking lots.
    1.15.Territory — area marked in green on the FIQSY App.
    1.16.Vehicle — a motor vehicle, including an electric vehicle, which is in the possession of the Lessor and on which an identification mark with the text FIQSY is placed.
  2. General regulations
    2.1.Regulations are binding to all Renters the moment a Renter, using the FIQSY App, has made an Account.
    2.2.Regulations are available to Renter on FIQSY App before and after the creation of an Account as well as during the usage of said Account. Each time Renter wishes to start the usage of Scooters or Vehicles through FIQSY App, the Regulations are available to Renter on the FIQSY App. Renter agrees to follow the Regulations the moment Renter starts using an Electric scooter.
    2.3.In order to improve Services, Lessor is eligible to unilaterally make changes to Regulations. Regulations are binding to all Renters the moment of their publication on FIQSY App.
  3. Renter’s registration on the FIQSY App
    3.1.Renter is able to register an Account of the FIQSY App by downloading it on App Store, Google Play Store and Huawei AppGallery and executing all registration steps shown on FIQSY App.
    3.2.Lessor confirms Renter’s registration on FIQSY App by sending an access code to the Renter’s indicated mobile number on the FIQSY App. Renter’s Account is considered as active when Renter has entered the access code given to Renter on the FIQSY App.
    3.3.With registering for the first time, giving Renter’s mobile number and entering the Lessor’s sent access code, it is considered that Renter agrees on Renter’s freely expressed, unambiguous and direct willingness as well as agrees to follow all Regulations displayed on the FIQSY App. Regulations are considered to be binding to all following Renter’s actions made after the approval of Regulations on FIQSY App which include transactions, approvals, downloading of photographs and other relating actions.
    3.4.As an identification to all actions made on FIQSY App the Renter’s mobile number is used, which was stated on FIQSY App during the time of registration. Only one Account can be made with each mobile number.
  4. FIQSY App usage and Service cost
    4.1.The usage of FIQSY App is free.
    4.2.Vehicle service, Scooter rental and other Related Services are subject to the service price list set by the Lessor, which is located in the FIQSY App and/or the Regulations. The FIQSY App calculates the fee for a specific service after the provision of the service, unless a fixed service fee is not specified in the price list.
  5. Scooter rental
    5.1.Renter notifies Lessor about the willingness to rent Electric scooter through the FIQSY App.
    5.2.Renter makes note about which Scooter Renter wishes to rent on the FIQSY App. In the case of said Scooter not being available, the Lessor denies Renter’s chosen Scooter’s rental.
    5.3.Scooter usage restrictions during the time of rental:
    5.3.1.Scooters are prohibited to be used by persons younger than 18 years.
    5.3.2.During the time of Scooter rental, each renter is independently responsible for own health and safety.
    5.3.3.Scooters are prohibited to be used for transportation of packages or big parcels, boxes and can’t be overloaded. Maximum allowable weight that can be put on Scooters is 100 (hundred) kg.
    5.3.4.Scooters are prohibited to be used by more than 1 (one) person at a time.
    5.3.5.Renter is prohibited to hand over Scooters for sublease or to be used by any other third parties. Renter uses rented Scooter privately.
    5.3.6.Renter is prohibited to use Scooter while being under the influence of alcohol, narcotics or any other psychotropic substances.
    5.3.7.Renter is obliged to position Scooter in a visibly prominent place which ensures that Renter’s placed Electric scooter doesn’t obstruct pedestrian, bicycle and/or motor vehicle movement as well as doesn’t block pathways, bicycle lanes and car driveways.
    5.3.8.Renter is prohibited to position Scooters in privately owned territories that have limited/restricted access to third parties.
    5.3.9.Renter, for the propose of ending Renter’s Scooter rental, is prohibited to position the Scooter outside of Territory and in Red territory.
  6. Renter’s rights and responsibilities, while renting Scooter
    6.1.Renter has the right to:
    6.1.1.use Scooter.
    6.1.2.use Scooter only for personal use.
    6.1.3.ask for the Lessor to block Renter’s Account.
    6.1.4.ask for the Lessor to unblock Renter’s Account.
    6.2.Renter’s responsibilities:
    6.2.1.Renter undertakes full financial responsibility and responsibility about Renter’s actions, life, health and for all caused damages to any third persons and to Lessor, while Renter is using the Scooter.
    6.2.2.Renter, before using the Scooter, independently ascertains own physical and mental state so that it is suitable for using Scooter as well as that the Renter has appropriate knowledge and skills to use Scooter. For the safety of Renter, it is advised for the Renter, at his own willingness, to use any protective equipment (helmet, protective clothing) which is provided only by the Renter and used on Renter’s account.
    6.2.3.Renter, when noticing any technical faults, inconsistencies, damages or defects while using Scooter or before getting ready to rent one, has the responsibility to immediately inform Lessor through the FIQSY App.
    6.2.4.Renter, while using Scooter, has the responsibility to keep in mind all road safety traffic regulations. In the case of any traffic accidents happening while using the Scooter which involve Renter or/and Scooter, the Renter has the responsibility to immediately inform Lessor and the police about said traffic accident.
    6.2.5.Renter, while using Scooter and moving on sidewalks, has to choose the appropriate travel speed so that it doesn’t obstruct, alarm or interfere with pedestrians. If necessary, Renter has to move with the speed that doesn’t surpass pedestrian walking speed. Renter can not in any way obstruct, alarm or interfere any pedestrians.
    6.2.6.If, while being in use, Scooter’s battery runs out, Renter has the responsibility to end the use of Scooter and to approve, on FIQSY App, about the end of Scooter rental and to place it in Territory.
    6.2.7.If Renter doesn’t return Renter’s rented Scooter in the Territory, Renter is charged with the appropriate actual cost fee up to 20 (twenty) EUR of finding and placing Scooter in the Territory.
    6.2.8.If Renter hasn’t approved the end of Scooter rental on FIQSY App after more than 24hrs from the moment of activating said Scooter, Lessor considers Scooter as lost or stolen and Renter is eligible to reimburse the Lessor about expenditures of Electric scooter which amount to 350 (three-hundred fifty) EUR. Lessor is eligible to withhold this amount form Renter’s credit card. Lessor notifies the police about said Scooter’s loss/theft.
    6.2.9.Renter agrees to pay all penalties, expenditures and other payments that have emerged to Lessor or/and that have been charged to Lessor by any third parties as a result of Renter using Scooter or/and as a result of Renter not minding any of the existing binding laws in Latvian Republic, including Riga City Council regulations. As a penalty, next to all expenses and other payment administration expenses, the Renter is eligible to pay Lessor 15 (fifteen) EUR fee for each incident. The Lessor has the right to debit expenses, including the service fee, from the Renter’s payment card.
    6.2.10.Renter is responsible for all damages, losses and defects that may be caused to Renter while using Scooter rental Service.
    6.2.11.Renter carries full responsibility for the Scooter from the moment Renter takes Scooter for use and up until the moment Renter has approved the completion of Scooter rental on the FIQSY App.
    6.2.12.Renter is fully responsible for all damages, losses and defects caused to Scooter during the rental of said Scooter.
    6.2.13.In the case of Scooter being stolen during rental, Renter has the responsibility to immediately notify Lessor and the police about the theft.
    6.2.14.Renter is responsible for the accuracy and updating of current account information, if any changes arise, on the Renter’s card or credit card that is issued by Renter’s bank/credit card issuer. Renter approves of the rights of Lessor to process all data gathered from Renter.
    6.2.15.Renter has the responsibility to notify Lessor about any Renter Account and/or Renter data, which has been given to Lessor, illegal use without it being coordinated with Renter.
    6.2.16.Renter acknowledges that Scooter usage contains risks, including:
    6.2.16.1.Renter’s own life and health risks and that in the occurrence of these events Renter’s own health, life and property can be damaged.
    6.2.16.2.Scooter is a technical device which can sometimes have a technical error while being used which, in turn, can cause Renter’s own health, life and property to be damaged while using Scooter.
    6.2.16.3.During the use of Scooters there is a possibility of causing damages, losses and injuries to third party health, life and property. That is why Renter must be especially alert and must use Scooter as a careful and caring owner.
  7. Vehicle rental
    7.1.The Renter informs the Lessor about the wish to rent the Vehicle using the FIQSY App.
    7.2.The Renter marks on the FIQSY App the Vehicle he/she wants to rent and makes the Vehicle reservation for the limited time specified by the FIQSY App free of charge. A confirmation of a successful Vehicle reservation is sent to the Renter on the FIQSY App and the reservation time is displayed. In case the Renter has not started using the Vehicle during the Vehicle reservation time, the Vehicle reservation is automatically canceled. The Renter has the right to cancel the Vehicle reservation at any time.
    7.3.In the event that the Vehicle marked by the Renter is not available, the Lessor shall reject the lease of the Vehicle marked by the Renter before confirming the reservation of the Vehicle.
    7.4.Vehicle rental service is provided to the people:
    7.4.1.who hold a valid category B driving license issued at least two years prior;
    7.4.2.who are residents of the Republic of Latvia and who have been assigned a personal identification code;
    7.4.3.who have not been temporarily suspended or denied the right to drive the Vehicle.
    7.5.Before providing Vehicle rental services, the Lessor verifies the Renter’s identity. Verification is done using the FIQSY App. The renter must take a photo of his/her’s driver’s license (both sides) and take two of his photos (self-portrait), one of which is from the front and the other is slanted from the side.
    7.6.The Lessor shall start and perform the provision of the Vehicle service only after the verification of the Renter’s identity and the verification of the validity of the Renter’s driving license.
    7.7.The Renter is informed and agrees that the time of unlocking or locking the Vehicle is included in the payment for the Vehicle rental service in accordance with the price list.
    7.8.By unlocking the Vehicle, the Renter confirms that all Regulations’ 7.4. point requirements apply to the Renter.
    7.9.The Lessor has the right to immediately terminate the provision of the Vehicle rental service if:
    7.9.1.Renter has provided false, incomplete, erroneous information;
    7.9.2.Renter does not have a valid driver’s license;
    7.9.3.Renter is under the influence of alcoholic, narcotic, psychotropic substances;
    7.9.4.Renter is in a condition (physical, psychological) when the use of the Vehicle endangers the safety of the Renter and third parties, including identified fatigue, lack of coordination, slowdown in reaction, etc.;
    7.9.5.The Lessor suspects a violation of the Regulations by the Renter;
    7.9.6.It is not possible for the Lessor to debit the service fee from the Renter’s payment card;
    7.9.7.Renter, during the Vehicle rental service, the Vehicle is not used as a careful and orderly landlord, the Renter’s way of driving is aggressive driving.
    7.9.8.The Renter does not comply with the road traffic safety regulations during the Vehicle rental service;
    7.9.9.The Lessor needs to check the technical condition of the Vehicle.
    7.10.Before starting the movement of the Vehicle, the Renter is obliged to check the visual condition of the Vehicle (both inside, including the cargo compartment, and outside) to make sure that the Vehicle has no identifiable visual damage, defects, deficiencies, no abandoned/forgotten belongings/things of the previous Vehicle user. In case the Renter identifies damage (inside and/or outside), defects and/or deficiencies, abandoned/forgotten belongings/things in/on the Vehicle, the Renter shall immediately inform the Lessor by telephone and make a photo fixation with the FIQSY App. After informing the Lessor about the damage and/or defect, the Lessor, evaluating the information received from the Renter about the damage and/or defect, allows further lease of the Vehicle or informs the Renter about the unavailability of the specific Vehicle rental service. The Renter, at Renter’s own choice, has the right to reserve another Vehicle.
    7.11.The maximum uninterrupted Vehicle rental period is 7 days. After exceeding this period, the Lessor is entitled to immediately unilaterally terminate the provision of the Vehicle rental service. Before the maximum Vehicle rental period occurs, the Lessor informs the Renter in advance, stating the remaining Vehicle rental period.
    7.12.The Lessor has the right to debit the accrued service fee from the payment card issued by the credit institution specified in the Renter’s FIQSY App during the provision of the service. If it is not possible to debit the amount from the card and/or the above-mentioned card shows insufficient funds, payments will be automatically debited every 24 (twenty four) hours until the full amount is paid. The Lessor is entitled to immediately terminate the provision of the Vehicle rental services if the payment card issued by the credit institution specified in the Renter’s FIQSY App does not have sufficient funds to pay the Lessor’s automatically debited payments in full.
    7.13.Upon completion of the Vehicle rental service, the Renter shall ensure that the Vehicle is left in the Parking with the windows closed, lights off, doors locked. The Renter is obliged to place the Vehicle key, if the Renter has used the key to receive the Vehicle rental service, where it was placed at the beginning of the trip, and to make sure that all Vehicle documents, accessories and supplies are in the places where the rental service was started.
  8. Insurance
    8.1.Each Vehicle has a valid compulsory civil liability insurance and voluntary insurance (KASKO).
    8.2.The Renter is responsible and undertakes to comply with the insurance terms and conditions of the insurance company that has insured the Vehicle, which are available on the website www.fiqsy.com.
    8.3.When starting to use the Vehicle, the Renter confirms that he/she has read the general terms and conditions of the Vehicle’s voluntary vehicle insurance (KASKO) and understands them. The Renter is informed of the obligation to reimburse the Lessor for deductible losses upon occurrence of an insured event, while the Renter has used the Vehicle, and agrees to cover the losses by automatically debiting the Lessor from the payment card issued by the Renter’s FIQSY App.
  9. Refuelling
    9.1.The Vehicle has a refuelling card, which is the property of the Lessor.
    9.2.The Renter has the right to refuel the Vehicle using the refuelling card in the Vehicle. The use of a refuelling card for other vehicles is prohibited.
    9.3.When refuelling the Vehicle using a refuelling card, the Renter shall ensure that after refuelling, the refuelling card is placed in its original place in the Vehicle.
    9.4.If the Renter finds that the Vehicle does not have a refuelling card or it is damaged, or the Renter has lost the refuelling card, the Renter thereof shall immediately inform the Lessor.
    9.5.The Renter has the right to refuel in the Vehicle only using the fuel card in the Vehicle. Refuelling the Vehicle in any other way or by any other means is not permitted.
    9.6.The Renter is obliged to refuel the Vehicle using the refuelling card in the Vehicle, if, according to the indicator of the Vehicle’s fuel tank, a notice about refuelling is indicated on the Vehicle panel.
    9.7.The Lessor shall send the fuel card authorisation code to the Renter upon the Renter’s request.
    9.8.When Renter is refuelling the Vehicle, the Vehicle’s rental fee is reduced in accordance with the service price list.
  10. Electric vehicle charging
    10.1.The Renter has the right to charge the electric Vehicle only at the fast electric vehicle charging stations established by the SJSC “Road Traffic Safety Directorate”. Station location available: e-mobi.lv.
    10.2.The Renter is obliged to charge the electric Vehicle if the remaining amount of electricity in the battery of the electric Vehicle is less than 15%. The Renter is obliged to immediately, when the amount of remaining electricity in the battery of the electric Vehicle reaches 15% and less, move to the nearest fast electric vehicle charging station established by SJSC “Road Traffic Safety Directorate” and charge the electric vehicle.
    10.3.The Renter is obliged to immediately contact the Lessor and stop using the electric Vehicle if the amount of electricity in the battery of the electric Vehicle is less than 5%.
  11. Renter’s rights and responsibilities, while renting Vehicle
    11.1.The Renter has the right to:
    11.1.1.to use the Vehicle in the territory of the Republic of Latvia;
    11.1.2.use the Vehicle only in person;
    11.1.3.request the Lessor to block the Renter’s Account;
    11.1.4.request the Lessor to unblock the Renter’s Account.
    11.2.Renter’s liability:
    11.2.1.The Renter undertakes to use the Vehicle as a caring and diligent owner only for the purpose intended for the use of a Vehicle;
    11.2.2.The Renter assumes full financial responsibility and liability for his/hers actions, life, health and losses caused to third parties and the Lessor when the Renter uses the Vehicle;
    11.2.3.The Renter is fully responsible for the Vehicle throughout the rent period of the Vehicle;
    11.2.4.Prior to using the Vehicle, the Renter shall independently ensure that he/she is in a physical and mental condition that is appropriate for the use of the Vehicle, has not consumed alcohol, narcotic, toxic, psychotropic and/or other intoxicating substances that affect the Renter’s reaction;
    11.2.5.The Renter is obliged to immediately inform the Lessor, using the FIQSY App, when the Vehicle is used or during the use of the Vehicle, when any technical defects/damage/deficiencies and/or left/abandoned property in the Vehicle are found.
    11.2.6.The Renter is obliged to observe the road traffic safety regulations while using the Vehicle. In the event of a traffic accident involving Renter and/or the Vehicle during the use of the Vehicle, Renter is obliged to immediately notify the Lessor and the police of the traffic accident, fill in the traffic accident report and take other necessary actions to prevent or reduce losses for the Lessor and third parties.
    11.2.7.The Renter is responsible for compliance with the Vehicle operation requirements specified by the Vehicle manufacturer when using the Vehicle, which are available in the Vehicle operation manual/instruction stored in the Vehicle, Lessor’s instructions, these Regulations, regulatory enactments in force in the Republic of Latvia.
    11.2.8.The Renter is obliged to immediately inform the Lessor and, if necessary, the relevant state institution, if the Vehicle becomes unsuitable for use and/or other circumstances arise, due to which the use of the Vehicle is not possible or is restricted;
    11.2.9.In case the Renter does not return the Vehicle to the Parking spots, the Renter is charged and a sum is calculated for the Renter, for finding and parking the Vehicle in accordance with the price list, which the Lessor has the right to deduct from the Renter payment card.
    11.2.10.If the Renter has not confirmed the completion of the Vehicle rental service for more than 24 hours and the Lessor has not established the use of the Vehicle during this time, the Lessor is entitled to immediately terminate the provision of the Vehicle rental service and deliver the Vehicle to Parking. The Renter is charged and a sum is calculated for the Renter, for finding and parking the Vehicle in accordance with the price list, which the Lessor has the right to debit from the Renter’s payment card.
    11.2.11.The Renter agrees to pay the penalties, expenses and other payments incurred by the Lessor and applied by third parties to the Lessor when the Renter uses Vehicle and does not comply with the binding laws and regulations in force in the Republic of Latvia, including Riga City Municipality regulations. Any fines and expenses are automatically debited from the payment card issued by the credit institution specified in the Renter’s FIQSY App. If it is not possible to debit the amount from the card and/or the above card shows insufficient funds, fines, expenses and other payments will be automatically debited every 24 (twenty four) hours until the fines, expenses and other payments are covered in full. For the administration of penalties, expenses and other payments, the Renter shall additionally pay to the Lessor a fee for the administration of penalties, expenses and other payments in the amount of EUR 15, excluding value added tax, in each case.
    11.2.12.The Renter is responsible for damages, losses that, during Vehicle’s use, may be caused to the Renter and/or third parties by Renter using the Vehicle.
    11.2.13.The Renter bears full responsibility for the Vehicle from the moment Renter takes Vehicle for use until the moment Renter has confirmed the completion of the Vehicle rental service on FIQSY App.
    11.2.14.The Renter is fully responsible for all losses/damages/defects caused to the Vehicle during the Vehicle’s rental service.
    11.2.15.In case the Vehicle is stolen during its rental, the Renter shall immediately notify the Lessor and the police of the theft.
    11.2.16.The Renter is responsible for the correctness and updating of the payment card issued by his credit institution, the current account data of the credit institution in case of changes. The Renter agrees to the Lessor’s right to process all data received from the Renter.
    11.2.17.The Renter is obliged to immediately inform the Lessor when the Renter has become aware of the illegal use of the Renter’s Account and the Renter’s data transferred to the Lessor without coordination with the Renter.
    11.2.18.The Renter is aware that the use of the Vehicle involves risks, including:
    11.2.18.1.Risks of the Renter’s life, health, the occurrence of which may cause damage to the Renter’s health, life and property;
    11.2.18.2.The Vehicle is a technical device, the use of which may result in a technical error that may cause loss, damage and danger to the Renter when using the Vehicle;
    11.2.18.3.During the use of the Vehicle, damage, loss, injury to the health, life, property of third parties is possible, therefore the Renter must be especially careful and use the Vehicle as a careful and caring owner.
    11.2.18.4.The Renter has no right to sublease the Vehicle for use by another person.
    11.2.18.5.The Renter has no right to assign its rights arising from/based on the Vehicle’s rent relationship without the Lessor’s written consent;
    11.2.18.6.The Renter shall indemnify the Lessor for the losses incurred if the Vehicle is damaged, destroyed and/or any Vehicle accessories, such as the Vehicle keys, are lost, destroyed or damaged during the lease of the Vehicle, if they have not been indemnified by the insurance company.
    11.2.18.7.The Renter is responsible for indemnification to the insurance company, which has a right of recourse against the Renter, in connection with the paid insurance indemnity, if the damage to the Vehicle, the loss has occurred due to the Renter’s fault.
    11.2.18.8.When using the Vehicle, the Renter is responsible for ensuring that the Vehicle does not become dirty (both inside and outside) during use, except for natural wear and tear. In case the Vehicle has become dirty, except for natural wear and tear, the Renter shall reimburse the Lessor for the costs of washing and cleaning the Vehicle in the amount specified in the Lessor’s service price list or in the actual amount.
    11.2.18.9.If the Renter is unable to use the Vehicle for the intended purpose after the start of the rental service, the Renter is responsible to notify the Lessor immediately.
    11.2.19.If the Renter has driven the Vehicle under the influence of alcohol, narcotic, toxic, psychotropic and/or other intoxicating substances, the Renter shall pay the Lessor a contractual penalty in the amount of EUR 500.00 (five hundred euros). The Lessor has the right to withhold and receive payment by automatic debiting from the Renter’s payment card and the Renter agrees to make the payment immediately from the moment of finding a violation of the Regulations. At the same time, the Lessor, upon finding a violation, has the right to immediately terminate the provision of the Vehicle rental service.
    11.2.20.If the Vehicle breaks down during the provision of the Vehicle rental service, Vehicle damage notices or warning signals appear on the Vehicle information panel, noises are heard that are not typical of the Vehicle’s natural, uninterrupted, in-use noise, or there are other signs of Vehicle damage (spilled liquid from the Vehicle), due to which the use of the Vehicle is difficult or impossible, the Renter is obliged to immediately inform the Lessor and terminate the use of the Vehicle.
    11.2.21.The Renter is obliged to take actions and measures to prevent or reduce possible damages to the Vehicle, the Lessor and/or third parties in the event of actual circumstances.
    11.2.22.The Renter is obliged to pay for the received paid parking services independently when parking the Vehicle in a paid parking lot that is not marked as Parking in the FIQSY App during the use of the Vehicle.
    11.2.23.The Renter is prohibited from:
    11.2.23.1.to use the Vehicle for unintended purposes;
    11.2.23.2.to use the Vehicle as a training vehicle for participation in races or similar activities that pose a danger;
    11.2.23.3.to overload the Vehicle when transporting cargo that exceeds the permissible load capacity of the Vehicle;
    11.2.23.4.smoke in the Vehicle or use other intoxicating, psychotropic substances or alcohol;
    11.2.23.5.to transfer the Vehicle for use to other persons, including subleasing;
    11.2.23.6.to use the Vehicle for transportation of animals;
    11.2.24.If the Renter has not complied with clause 10.2.23 of the Regulations, including the sub-clause(s), the Renter shall pay the Lessor a contractual penalty in the amount of EUR 500.00 (five hundred euros). The Lessor has the right to withhold and receive payment by automatic debiting from the Renter’s payment card and the Renter agrees to make the payment immediately from the moment of finding a violation of the Regulations. At the same time, the Lessor, upon finding a violation, has the right to immediately terminate the provision of the Vehicle rental service.
    11.2.25.The Renter agrees to the verification of the Renter’s data by JSC “Credit Information Bureau” performed by the Lessor and to the transfer of the Renter’s data to JSC “Credit Information Bureau” performed by the Lessor for the purpose of providing the Service.
  12. Lessor’s responsibilities and liability
    12.1.Lessor’s responsibilities:
    12.1.1.After receiving data from Renter’s FIQSY App, the Lessor processes said data.
    12.1.2.The Lessor has the right to place devices in the Vehicle that identify the Renter, determine the amount of the Renter’s alcohol consumption (breathalyser), determine the location of the Vehicle, block the use of the Vehicle, record videos of the Renter’s trip, etc. and other technical equipment for the provision of Services.
    12.1.3.Lessor is eligible to unilaterally and immediately end provision of Services if:
    12.1.3.1.Renter has given false/incomplete information to Lessor;
    12.1.3.2.Renter is damaging Lessor’s property, that is, Scooter and Vehicles;
    12.1.3.3.Renter is in debt with Lessor.
    12.2.In the case of Lessor unilaterally ending provision of Services, Renter has the responsibility to immediately pay full payment for Services provided.
    12.3.For Renter’s payments for Service provision, Renter’s indicated credit card’s, that’s been issued by Renter’s credit institution, resources will be used. If Renter’s credit card doesn’t have enough resources in order to pay full financially binding payment for Lessor’s provided Services, Lessor is eligible to give off Renter’s data to third parties for the sake of debt collection or independently pursue actions for debt collection from Renter.
    12.4.Lessor is eligible to immediately close Renter’s Account if:
    12.4.1.Renter is using Lessor’s property, that is, Scooter or Vehicle, for purposes that are not intended;
    12.4.2.Renter is damaging Scooter or Vehicle;
    12.4.3.The Renter has transferred the Scooter or Vehicle for use to another person;
    12.4.4.Renter hasn’t given away Scooter or Vehicle to Lessor using FIQSY App;
    12.4.5.Renter has given false/incomplete information to Lessor;
    12.4.6.Renter, in order to receive Services, has given another person’s data to Lessor;
    12.4.7.Lessor is suspicious of Renter practising fraudulent activities;
    12.4.8.Lessor hasn’t got valid credit card, that has been issued by Renter’s credit institution, data with which Renter is eligible to pay payments for Services.
    12.5.Lessor is eligible to deactivate and close Renter’s Account if it hasn’t been used for more than 12 (twelve) months.
    12.6.The Lessor has the right to replace the Scooter/Vehicle with another Scooter/Vehicle, including for the purpose of performing repair work on the Scooter/Vehicle, at any time during the provision of the Scooter/Vehicle rental service, including at the time of booking the Vehicle, eliminate deficiencies, make improvements, check the technical condition. In this case, the Renter is obliged to immediately release the Vehicle from the Renter’s property.
    12.7.Lessor is eligible, after Lessor’s initiative and intention, to give Renter discount for Services. To use discount, Lessor sends Renter the Discount code which Renter has to indicate on FIQSY App before making payment for Scooter or Vehicle rental service. Lessor holds the right to, without any separate explanation being sent to Renter up until Renter uses the Discount code, in any moment cancel Discount code being sent to Renter if Renter hasn’t fulfilled any financial bindings with Lessor or/and has any debts; if Discount code is being used illegally; if Discount code is being used by any third person that is not Renter; if Discount code is being used against Lessor’s commerce interests
    12.8.The Lessor has the right to check the data on the Renter of JSC “Credit Information Bureau”.
    12.9.Lessor’s responsibilities:
    12.9.1.Lessor provides a functioning FIQSY App;
    12.9.2.Lessor provides Scooter or Vehicle that is technically capable to be used for Scooter or Vehicle’s designated use.
  13. Rental time
    13.1.The Scooter rental time starts when the Renter has scanned the scooter QR code in the FIQSY App, or entered the Scooter code manually, thus activating the Scooter.
    13.2.The scooter rental service will continue until the Renter completes the rental service:
    13.2.1.Place the Scooter in the Territory;
    13.2.2.Confirms the completion of Scooter’s rental service on the FIQSY App and takes a photo on FIQSY App of the Scooter.
    13.3.The time of providing the Vehicle rental service starts when the Renter, in the FIQSY App, has selected the Vehicle and pressed the Start Trip button, thus unlocking the Vehicle.
    13.4.The Vehicle rental service continues until the Renter completes the rental service:
    13.4.1.Park the Vehicle in the Parking or the electric Vehicle in places where parking of vehicles is allowed and in the above-ground parking lots of RP SIA “Rīgas Satiksme”;
    13.4.2.Confirms the completion of Vehicle’s rental service on the FIQSY App.
  14. Service fee
    14.1.Scooter/Vehicle rental service fees are available on FIQSY App.
    14.2.By approving Scooter/Vehicle’s use, the Renter certifies that Renter has gotten acquainted with Scooter/Vehicle’s rental service fees.
    14.3.Rental fee for Scooter/Vehicle’s rent is calculated from the whole Scooter/Vehicle rental time, that is, from the moment Renter has activated Scooter/Vehicle up until the moment Renter has approved the end of Scooter/Vehicle rental service completion on FIQSY App.
    14.4.Final rental fee amount for Scooter/Vehicle rent is determined appropriately to Scooter/Vehicle rental time and with Renter approving Scooter/Vehicle’s rental service completion on FIQSY App.
  15. Rental service fee payment order
    15.1.Renter pays the rental fee using a credit card, that has been issued by Renter’s credit institution. Rental fee payment made using a credit card, that has been issued by Renter’s credit institution, requires credit institution’s issued card’s previous data activation on FIQSY App from Renter’s side and Renter’s own approval to all Regulations and Confidentiality politics.
    15.2.Renter, by entering Renter’s credit institution’s issued credit card data on FIQSY App, approves of and allows Lessor to collect Renter’s credit institution’s issued credit card payments on FIQSY App for Scooter/Vehicle rental. That includes all expenses, fines and losses relating to Scooter/Vehicle that have been made by Renter.
    15.3.Renter is responsible for Renter’s credit institution’s issued credit card stated on FIQSY App to have enough resources to cover all Lessor’s Service fees.
    15.4.Fee for services is considered completed when it is received by Lessor to Lessor’s expenditure account.
    15.5.In the case of credit institution’s issued credit card processing service provider implements any new fee for credit institution’s issued payment credit card processing services, then said fee for credit institution’s issued payment credit card processing services isn’t included in Scooter/Vehicle rental service fee and Renter has to pay in addition to Scooter/Vehicle rental fee.
    15.6.AS “Swedbank” services are used to process Renter credit institution’s issued credit card payments made to Lessor. Credit institution’s issued credit card processing terms of use by AS “Swedbank” can be found on www.swedbank.lv.
    15.7.In the case of Renter not agreeing to amount transferred from Renter credit institution’s issued credit card to Lessor, Renter is eligible to, within 10 (ten) days from payment’s time, submit an application to Lessor. The Application should contain arguments with justifying proof about Renter credit institution’s issued credit card payment amount made to Lessor.
  16. Renter and Lessor’s contract
    16.1.With making an Account of FIQSY App and approving all Regulations, Renter it is considered that renter and Lessor have concluded a Contract.
    16.2.Contract is in force for indefinite time.
    16.3.Contract is terminated with Lessor and/or Renter’s conclusive actions that are in the form of Account closure.
  17. Legal relation termination
    17.1.Legal relationships between Renter and Lessor can be terminated with Renter and Lessor mutually agreeing or unilaterally deciding at any time.
    17.2.Renter is eligible to, at any time, delete own Account from FIQSY App. Account’s deletion is possible only if there is no active Scooter/Vehicle rental service, that is, Renter hasn’t taken an Scooter/Vehicle for use and Renter has concluded all financial bindings in relationship with Lessor including finishing all rental fee payments for any damages caused (if there are any), any fines, any expenses and other payments.
    17.3.Lessor is eligible to, at any time, delete Renter’s Account if Renter hasn’t used the Account for more than 12 (twelve) months and Renter has completely settled all financial bindings in relationship with Lessor.
  18. Applicable legislations and dispute resolution
    18.1.Latvian Republic legal regulations are applicable to all legal relationships between Lessor and Renter.
    18.2.In the case of any Regulation points expiring, the said regulation (as invalid as it is insofar) isn’t applicable and is considered as not included in the Regulation text. It also doesn’t influence the rest of Regulation validity.
    18.3.Renter and Lessor tries to resolve all disputes with mutual agreements. If the dispute is not resolved during 10 (ten) days from its emergence date, the dispute is handed over to Latvian Republic courts.
  19. Changes to Regulations
    19.1.Lessor is eligible to, at any time, make any changes to Regulations without previous notice to Renter.
    19.2.Lessor will inform Renter about renewed Regulations through e-mail messages or on FIQSY App.
    19.3.If Renter doesn’t want to comply with renewed Regulations then Renter has to immediately inform Lessor about the end of Service consumption because Renter has received the notice of said renewed Regulations. In the case of Renter not notifying Lessor about the discontinued usage of Services, it is considered that Renter has accepted renewed Regulations.

Approved:

07th of July, 2020
SIA “Fitsypro” Member of the Board Māris Avotiņš